Privacy Policy
Last updated: 27 October 2026
Craft Inspire (by FA & Co. Interior Design) ("Craft Inspire", "we", "us") provides interior design and home services including complete interiors, plumbing, carpentry, AC, fabrication and painting work. This policy explains what personal information we collect through this website, how we use it, and the choices you have.
1. Information we collect
- Details you give us: your name, phone number, email address, the service you are interested in and any message, when you fill in our contact or enquiry forms, call us, or message us on WhatsApp.
- Technical and usage data: IP address, browser and device type, pages viewed, referring website and approximate location, collected through cookies and similar technologies.
- Advertising data: if you accept marketing cookies, identifiers and events (such as page views and form submissions) used to measure and improve our ads.
2. How we use your information
- To respond to your enquiry, arrange site visits, prepare quotes and deliver our services.
- To contact you by phone, WhatsApp, SMS or email about your enquiry or project.
- To understand how the website is used and improve it.
- To measure the performance of our advertising and show relevant ads, only where you have consented to marketing cookies.
- To meet legal, tax and accounting obligations and to prevent fraud or misuse.
3. Cookies and tracking technologies
When you first visit, we ask for your consent before using non-essential cookies. You can accept all, reject all, or choose categories:
- Necessary: required for the site to work. Always on.
- Analytics: help us understand visits and performance (through Google Tag Manager and related Google tools).
- Marketing: used for advertising and remarketing through Google Ads and Meta (Facebook and Instagram), including the Meta Pixel and the Meta Conversions API.
You can change your choice at any time using the "Cookie settings" link in the footer of any page. You can also block or delete cookies in your browser settings, though parts of the site may not work as expected.
4. Who we share information with
We do not sell your personal information. We share it only with service providers that help us run the website and our business, such as:
- Google (Tag Manager, Analytics and Ads) and Meta Platforms (Pixel and Conversions API), subject to your cookie consent;
- our form and lead-management provider (iugale) that receives enquiries submitted through our forms;
- WhatsApp, if you choose to message us there;
- our hosting and technology providers; and
- authorities, where required by law.
Some of these providers process data outside India. We choose providers that apply appropriate safeguards.
5. How long we keep it
We keep enquiry and project information for as long as needed to serve you and meet legal obligations, and delete or anonymise it when it is no longer needed. Cookie data is kept for the periods set by each provider.
6. Security
We take reasonable steps to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
7. Your rights
Subject to applicable Indian law, including the Digital Personal Data Protection Act, 2023, you may ask us to access, correct or delete your personal information, withdraw your consent, or stop us from contacting you for marketing. To do so, contact us using the details below and we will respond within a reasonable time.
8. Children
Our website is not directed at children under 18 and we do not knowingly collect their personal information.
9. Third-party links
Our site links to third-party services such as Google Maps and WhatsApp. They have their own privacy practices, and we are not responsible for them.
10. Changes to this policy
We may update this policy from time to time. The "last updated" date above shows when it last changed.
11. Contact us
Craft Inspire (by FA & Co. Interior Design)
Phone / WhatsApp: +91 95387 76427
Location: see us on Google Maps